Imagine a world where you can call a random Swede and chat about everything from meatballs to moose. Sounds quirky, right? Well, that’s exactly what the Swedish Tourist Association did in 2016 with The Swedish Number campaign. They gave the world a direct line to the heart of Sweden, one delightful conversation at a time.
The Big Idea
The brainwave here was simple: connect the globe with Sweden through the voices of its people. No scripts, no marketing fluff—just real Swedes, ready to spill the beans about their homeland. It was all about openness, inclusivity, and that very Swedish concept of ‘lagom’—meaning just the right amount of awesome.

What Sparked This Genius?
Sweden’s got history, folks. It was the first country to abolish censorship 250 years ago. To celebrate this milestone, what better way than to let anyone, anywhere, have a no-holds-barred chat with a Swede? Freedom of speech meets dial-a-Swede—it was a match made in marketing heaven.
The core idea behind The Swedish Number was to create an authentic, unfiltered communication channel that allowed the world to experience Sweden through the voices of its people. The campaign was built on the concept of openness, inclusivity, and the Swedish value of ‘lagom’—meaning balance or moderation. By giving a voice to ordinary Swedes, the campaign sought to present a true picture of the country, beyond the usual marketing clichés.
Print Ad Zingers
- “Dial Up a Swede: Your Personal Guide to the Land of Lagom.”
- “Got Questions About Sweden? Just Give Us a Ring!”
- “Meet Sweden Through Its People – One Call Is All It Takes.”
- “Discover Sweden, One Quirky Conversation at a Time.”
- “Your Direct Line to Swedish Charm and Cheese.”
Lights, Camera, Conversation!
Picture this: Swedes from all walks of life, sharing their love for their country. The video had it all—stunning landscapes, urban coolness, and snippets of real chats between Swedes and curious callers. Tagline? “Talk to a Swede. Hear It from the Heart.” Authenticity, served Swedish style.
How Did They Spread the Word?
- Social Media: Engaging posts on Facebook, Twitter, and Instagram, urging people to pick up the phone and dial Sweden.
- Print Ads: Featured in international travel mags, catching the eye of the globetrotting curious.
- TV and Online Videos: Snappy commercials and explainer videos on TV and YouTube.
- PR and News: The campaign’s quirky charm caught the attention of global media, earning free coverage everywhere.
Pros and Cons: The Good, the Bad, and the Lagom
Pros:
- Real Talk: Unfiltered chats gave a genuine peek into Swedish life.
- Worldwide Buzz: Attracted callers from across the globe, creating a massive cultural exchange.
- Standout Concept: In a sea of marketing sameness, this was a breath of fresh, Swedish air.
- Free Publicity: Media couldn’t get enough of this quirky campaign.
Cons:
- Wild Cards: Some calls might go off the rails, thanks to the unmoderated format.
- Participation: Relied on enough Swedes willing to chat at any given time.
- Missteps: The risk of spreading misinformation without a controlled narrative.
And the Awards Go To…
The Swedish Number was the belle of the ball, racking up awards like:
- Grand Prix in Direct at the Cannes Lions International Festival of Creativity.
- Gold and Silver Lions in PR and Media.
- Top honors at the Clio Awards and Eurobest.
The Brains Behind the Operation
This slice of marketing genius came from INGO, the Stockholm-based agency blending the creative forces of Grey Group and Ogilvy & Mather. They nailed it, capturing Sweden’s spirit of openness and fun in a way that had the whole world talking.
Wrapping It Up
The Swedish Number campaign wasn’t just a marketing stunt—it was a full-blown revolution in tourism promotion. By handing the mic (or in this case, the phone) to everyday Swedes, it showcased the country’s charm in the most genuine way possible. It’s a shining example of how a dash of creativity and a dollop of daring can transform a simple idea into a global sensation. So next time you think of Sweden, remember: it’s just a phone call away.